Ordering
Who can buy from 6A Labs?
You must be at least 21 years old and purchasing for legitimate research purposes. We may ask to verify research credentials and may decline any order.
Are your products for human use?
No. All products are sold strictly for in-vitro research and laboratory use. They are not for human or veterinary use and are not intended to diagnose, treat, cure, or prevent any disease. See Research Use Only.
How do I place an order?
Add products to your cart and check out. When your order ships, tracking is emailed to the address you used at checkout.
What payment methods do you accept?
Available payment options are shown at checkout.
Can I modify or cancel my order?
Cancellations can be requested before an order is processed or shipped. Once an order has shipped, it can't be canceled.
Shipping
How long does shipping take?
Orders placed by 1:00 PM Pacific Time on business days typically ship the same day. Orders after the cutoff, or on weekends and U.S. federal holidays, ship the next business day. Delivery times vary by carrier and destination and are not guaranteed.
How much is shipping?
Shipping rates and carrier options are calculated at checkout based on weight, destination and service level. Orders over $200 get free expedited shipping.
Do you ship internationally?
No. We ship to addresses within the United States only. USPS is used for P.O. Boxes when carrier rules allow.
How are orders packaged?
All orders ship in plain, discreet packaging that doesn't identify the contents.
Something went wrong with my delivery. What should I do?
Email info@6alabs.com with your order number. Photos, the original packaging and the lot numbers help us review it quickly.
Products & COAs
How do I know 6A Labs is a legitimate supplier?
6A Labs LLC is a U.S. company. We publish a COA library you can match to the lot number on your vial, and our Refund Policy includes a purity guarantee for independent lab testing.
How can I verify a product's Certificate of Analysis (COA)?
Open the COA library and match the lot number printed on your vial to its report.
Where are your products sourced?
Our products are sourced in the USA.
Returns & support
What is your return policy?
Sales are generally final. We may offer a refund, replacement or store credit when items arrive damaged, defective or incorrect. See the Refund Policy for details.
How do I contact customer support?
Email info@6alabs.com or use our Support page.
